SickKids Global Child Health Course

The course is an open-access e-learning resource which aims to expose students and health workers to key issues in global child health, especially from a low-income settings perspective. I am proud to be part of a highly professional team and bring my skills to the project which provides cutting-edge knowledge in Public Health.

As for my role in the project, I am responsible for the following major parts:

Design

Checking that the course outlook matches the content, making sure the slides are consistent in style, providing illustrations, creating visualization and infographics using Adobe Photoshop and Illustrator.  

Technical Realization and Testing

Implementing changes to the Articulate Storyline course files based on SME's recommendations, creating interactions and quizzes, testing various course settings, improving navigation consistency, and maintaining the best user experience.

LMS

Implementing the LMS design from scratch - since the existing configuration was suitable only for a single existing course. I will explain what I did in more detail in another post.

Live Course

To see the course and platform in action, use the link below.

More details

Goal

As I joined the project in the first review circle I had to use the existing solution which was already in place, then put everything together and suggest any necessary improvements.

I also kept in mind that the course is self-paced and is created for a certain audience of users who take it mostly for self-development goals - which meant that I should not actively push the users to get the certificate - contrary to other courses related to business processes or paid ones. 

Overall, the content of the course is more like a big overview with practical advice. We suppose that users will register to learn specific sessions and just a small percent will be completing it from A to Z and getting the certificate.​

Solution

The team was looking for an easy way to present all the required research data - hence the information is mostly organized as text with embedded illustrations. For most of the sessions, we also add videos from subject matter experts in the specific area.

Also, a special word about the illustrations. The main focus was on using illustrations related to the context of the slide. Most of the used content refers to low and middle-income settings, hence the visual solution for this content is mostly shots done by photographers in various real-life settings (published on the iStock website).

During the review process I followed two following main principles:

  • slides and activities should have a different form within one topic for better memorizing

  • the design of the slides should be consistent throughout the course and not produce questions like does “this different appearance of the same element indicates something new or not”?

 

From the perspective of building sessions in Articulate, the course is not too complicated, which was nice because of the strict timelines. However, there was one challenging moment for me. Each session (SCORM package) has a certain number of must-see slides to mark sessions as completed in the LMS. None of the existing built-in completion rules provided this opportunity. So I have implemented a custom solution to achieve this, which is described here.

Results

For this specific project, I use the following measures to estimate the success rate:

Feedback from the review team

We launched the course only when received positive feedback for each slide from the SME team and pilot learners.

The number of support requests

Less than 1% of users approached the support team with any request related to issue within sessions.

The number of issued certificates

Although we are not actively trying to make users complete the course, the number of sessions completed and certificates issued is still important information for us. Generally, it shows whether they think that course worth their time or not (to complete session they spend on average 1,75 hours, to get the certificate about 26 hours).
Within the first 5 months, over 31,8% of users completed at least one session and 7,4% percent of the enrolled users got the certificate, which is considered a good rate for an open-access self-paced course like this one.

Positive feedback from users

Overall, users who have submitted feedback about the course were very positive about the slides’ content and appearance.

From my perspective, this project was a highly successful one, since the measures match the goals which were set.

Should you have any questions regarding this particular course or in general, please contact me on nikolayevatania@gmail.com.

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